Terms and Conditions - Imperium Partners Group (IPG)

1. Introduction

These Terms and Conditions ("Terms") govern your use of services provided by Imperium Partners Group Ltd ("Imperium", "we", "us", or "our"), a company established in London, United Kingdom with registered address at Thistley Court, Glaisher Street, London, SE8 3JW. By using our services, you agree to these Terms. If you disagree with any part of the terms, you may not use our services.

2. Services

Imperium provides lead generation services, including sales prospecting campaigns via electronic mail (email). Our services include:

Website Build (modern, conversion-focused websites)
AI-Chatbot: 24/7 virtual sales assistant that engages visitors, qualifies interest, and filters time-wasters
Potential Client Outreach: hyper-personalised email campaigns to the right potential clients
AI-Powered Content & Ads: creating and managing posts, videos, visuals tailored to your brand, scheduling & optimising them
Imperium Dashboard: integrating emails, ads, chatbot, calendar metrics into a partner dashboard for growth analytics

3. Eligibility

You must be at least 18 years old to use Imperium's services. By agreeing to these Terms, you represent and warrant that you are at least 18 years of age.

4. Subscription and Payment

4.1 Minimum Commitment: By engaging our services, you agree to a minimum commitment of one (1) month ("Minimum Term").

4.2 Fees: You agree to pay the monthly fee as specified in your service agreement. Payments are processed via Stripe.

4.3 Refund Policy: If you cancel within three (3) business days of signing up and no work has been performed, you will receive a full refund. After this period, all payments are non-refundable.

5. Client Responsibilities

You are responsible for providing all necessary information, feedback, input, and approvals required for the successful performance of our services. This includes, but is not limited to:

Information about your company
Sample promotional materials
Goals for lead generation campaigns
Detailed answers to the Imperium onboarding

6. Confidentiality

Both parties agree to keep confidential any proprietary information shared during the course of service provision. This includes, but is not limited to, lead generation processes, client information, and the existence and content of the service agreement.

7. Data and Records Management

You are solely responsible for managing and storing the data and records related to the leads generated by our services. Imperium does not maintain data records or backup files.

8. Intellectual Property

All materials, including trademarks, copyrights, business processes, methods, documents, and designs provided by Imperium remain the property of Imperium.

9. No Warranty

Our services are provided "as is" without any warranty of any kind, either express or implied.

10. Limitation of Liability

Imperium will not be liable for any indirect, special, consequential, incidental, or punitive damages arising from the use of our services.

11. Indemnification

You agree to indemnify and hold Imperium harmless from any claims, actions, or proceedings arising from your breach of these Terms or your use of our services.

12. Termination

After the Minimum Term, either party may terminate the agreement by providing written notice at least ten (10) days before the end of the current billing period.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Kingdom.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes.

15. Contact Us

If you have any questions about these Terms, please contact us at [email protected].